Customer Service Advisor, IC

Mister Car Wash, Inc.; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Mister Car Wash, Inc. seeks a friendly Customer Service Advisor to greet customers, build relationships, and recommend products and services that meet needs. You’ll contribute to a welcoming environment, assist with store cleanliness, and follow safety procedures to ensure an excellent guest experience.

This role is ideal for energetic individuals who enjoy teamwork, outdoor activity, and delivering outstanding hospitality in a fast-paced setting.

Qualifications

• Outgoing personality with strong people and listening skills.
• Ability to connect with customers.
• Attention to detail and pride in work.
• High energy and willingness to work outdoors in varying weather.
• Strong work ethic and team-player attitude.
• Must be able to stand, squat, kneel, sit, walk stairs, and stay mobile for long hours.
• Able to lift up to 50 lbs.

Responsibilities

• Work with a team in a fun environment.
• Build trusting relationships with customers and recommend products and services.
• Create “Wow” moments for our customers by showing commitment to outstanding service.
• Help maintain the location’s appearance and cleanliness.
• Follow all safety procedures and policies, including appearance expectations.

Skills

Customer service

Communication

Relationship building

Active listening

Team player

Mobility

Job description

Come work for us! We’re currently seeking aCustomer Service Advisor.

WHAT YOU WILL DO:

• Work with an amazing team in a fun environment.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location’s appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• A strong work ethic and a team-player attitude.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head