Customer Service Advisor, IC

Talentify; Lakeland (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Mister Car Wash is seeking a Customer Service Advisor in Lakeland, FL. You will work with a friendly team to provide outstanding hospitality and service, connect with customers to understand their needs, and recommend suitable products and services to enhance their experience.

You will help maintain the location’s appearance and cleanliness, while following Mister Car Wash safety procedures and policies in every shift. This position requires energy, mobility, and a customer-first attitude.

Qualifications

• Outgoing personality and strong listening skills.
• Ability to connect with customers and understand needs.
• Attention to detail and pride in workmanship.
• High energy and comfort working outdoors in varying weather.

Responsibilities

• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create “Wow” moments for customers with outstanding service and hospitality in every interaction.
• Help maintain the location’s appearance and cleanliness.
• Follow safety procedures and policies.

Skills

People skills

Customer service

Communication

Team player

Job description

Come work for us! We’re currently seeking a Customer Service Advisor.

WHAT YOU WILL DO:

• Work with an amazing team in a fun environment.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location’s appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• A strong work ethic and a team-player attitude.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head

Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.