Customer Service Advisor, IC

Mister Car Wash, Inc.; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Mister Car Wash, Inc. is seeking a Customer Service Advisor in Houston, TX. You will engage with customers, recommend products, and deliver exceptional hospitality in every interaction.

Maintain a clean and welcoming location while following company safety procedures, contributing to a positive, energetic team environment. This role requires strong people skills, the ability to connect with customers, and the stamina to stay active throughout shifts.

Qualifications

• Outgoing personality and strong people skills.
• Ability to connect with customers and understand needs.
• Attention to detail and pride in work.
• Energetic and comfortable working outdoors in varying weather.
• Team-oriented with a good work ethic.
• Ability to stand, move, and stay mobile for long hours.
• Lift and carry tasks as part of job requirements.

Responsibilities

• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create 'Wow' moments for customers through outstanding service and hospitality in every interaction.
• Help maintain the location’s appearance and cleanliness.
• Follow all safety procedures and policies, including appearance expectations.

Skills

People skills

Active outdoors

Customer connection

Strong work ethic

Team player

Mobility and stamina

Physical strength

Job description

Come work for us! We’re currently seeking a Customer Service Advisor.

WHAT YOU WILL DO:

• Work with an amazing team in a fun environment.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location’s appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• A strong work ethic and a team-player attitude.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head