Customer Service Advisor, IC

Mister Car Wash, Inc.; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Mister Car Wash, Inc. in Austin, TX is seeking a Customer Service Advisor to greet customers and guide them to suitable services, ensuring a friendly and efficient experience.

You will build lasting relationships, suggest products, and contribute to a welcoming atmosphere while upholding safety and appearance standards. This role supports a team that values service excellence and hospitality in every interaction.

Qualifications

• Outgoing personality with strong people skills.
• Excellent listening and communication abilities.
• Ability to work in a fast-paced outdoor environment.

Responsibilities

• Build trusting relationships with customers and suggest products/services that best meet their needs.
• Create Wow moments with outstanding service and hospitality in every interaction.
• Help maintain the location appearance and cleanliness.
• Follow safety procedures and policies, including appearance expectations.

Skills

Outgoing personality

People skills

Active listening

Customer connection

Team player

Job description

Come work for us! We’re currently seeking a Customer Service Advisor.

WHAT YOU WILL DO:

• Work with an amazing team in a fun environment.


• Build trusting relationships with customers and recommend products and services that best meet their needs.


• Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.


• Help maintain the location’s appearance and cleanliness.


• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

• An outgoing personality with strong people and listening skills.


• The ability to connect with customers.


• Attention to detail and pride in your work.


• High energy and interest in being active outdoors in varying temperatures and weather conditions.


• A strong work ethic and a team-player attitude.


• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours


• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head