Customer Service Advisor

Discount Tire & Service Centers; Visalia (CA); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

5 Day Work Week

401K

Paid Vacation

Major Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Competitive Compensation

Family atmosphere

Job summary

Discount Tire & Service Centers is seeking an enthusiastic automotive service advisor in Visalia, CA. You will combine repair knowledge with strong people skills to manage customer relationships and coordinate with technicians.

You will build customer satisfaction, sell tire and auto services, and create accurate estimates using electronic information programs, while following required regulations and supporting store operations when the manager is away.

Qualifications

• Experience as automotive service advisor preferred.
• Excellent communication skills.
• Ability to create estimates using electronic information programs.

Responsibilities

• Serve customers by applying automotive repair knowledge and people skills.
• Manage customer relationships and act as liaison between technicians and customers.
• Build customer satisfaction & loyalty; promote tire and auto repair products and services.
• Create estimates using electronic information programs; know product benefits and features.
• Be in charge of store operations when the manager is off.
• Follow all Bureau of Automotive Repair regulations.
• Demonstrate high energy in customer interactions (phone or in-store).

Skills

Customer service

Automotive knowledge

Sales skills

Communication

Job description

A growing Tire and Automotive Service Company is looking for an enthusiastic, highly motivated and experienced automotive service advisors for our store. We prefer to hire people with the right ATTITUDE, PASSION, DRIVE and CUSTOMER SERVICE OUTLOOK

Job Responsibilities

Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and serve as a liaison between technicians and customers.

• Build Customer Satisfaction & Loyalty
• Sell Tire and Auto Repair Products and Services
• Creating Results for Teammates, Customers, and the Company
• Create estimates using electronic information programs
• Product Knowledge, Benefits and Features
• In charge of store when Manager is off
• Follow all 'Bureau of Automotive Repair' regulations
• Must demonstrate a high level of energetic response to every customer, on the phone or in the store.

Benefits

• 5 Day work week
• 401 K
• Paid Vacation
• Major Medical, Dental, Vision and Life Insurance available
• Paid Time Off
• Competitive Compensation
• Family atmosphere

WE ARE AN EQUAL OPPORTUNITY EMPLOYER