Customer Service Advisor

Discount Tire & Service Centers; Cathedral City (CA); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

5 Day Work Week

401(k)

Paid Vacation

Major Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Competitive Compensation

Family atmosphere

Job summary

Discount Tire & Service Centers in Cathedral City, CA is seeking an enthusiastic automotive service advisor to bridge customers with our technicians. You will manage customer relationships, present tire and repair options, and help grow loyalty while upholding company standards.

The role emphasizes energetic customer interaction, accurate estimates, and product knowledge to drive sales and satisfaction. Join a family-like team with strong support and room to grow in a busy store environment.

Qualifications

• Experience in automotive service advisory or related customer-facing role.
• Strong customer service orientation.
• Ability to create estimates using electronic information programs.

Responsibilities

• Build Customer Satisfaction & Loyalty.
• Sell Tire and Auto Repair Products and Services.
• Create results for teammates, customers, and the company.
• Create estimates using electronic information programs.
• Product knowledge, benefits and features.
• In charge of store when Manager is off.
• Follow all Bureau of Automotive Repair regulations.
• Demonstrate a high level of energetic response to every customer, on the phone or in store.

Skills

Customer service

Communication

Attitude & drive

Upselling

Job description

A growing Tire and Automotive Service Company is looking for an enthusiastic, highly motivated and experienced automotive service advisors for our store. We prefer to hire people with the right ATTITUDE, PASSION, DRIVE and CUSTOMER SERVICE OUTLOOK

Job Responsibilities

Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and serve as a liaison between technicians and customers.

• Build Customer Satisfaction & Loyalty
• Sell Tire and Auto Repair Products and Services
• Creating Results for Teammates, Customers, and the Company
• Create estimates using electronic information programs
• Product Knowledge, Benefits and Features
• In charge of store when Manager is off
• Follow all 'Bureau of Automotive Repair' regulations
• Must demonstrate a high level of energetic response to every customer, on the phone or in the store.

Benefits

• 5 Day work week
• 401 K
• Paid Vacation
• Major Medical, Dental, Vision and Life Insurance available
• Paid Time Off
• Competitive Compensation
• Family atmosphere

WE ARE AN EQUAL OPPORTUNITY EMPLOYER