Customer Service Advisor

Discount Tire & Service Centers; Costa Mesa (CA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

5 Day work week

401 K

Paid Vacation

Major Medical, Dental, Vision and Life

Paid Time Off

Competitive Compensation

Family atmosphere

Job summary

Discount Tire & Service Centers is seeking an enthusiastic automotive service advisor in Costa Mesa, CA. The role focuses on combining technical repair knowledge with strong people skills to manage customer relationships and serve as a liaison between technicians and customers.

You will build customer satisfaction, sell tire and auto repair services, and create accurate estimates using electronic information programs while adhering to automotive regulations and maintaining energy and

Qualifications

• Excellent customer service and communication skills.
• Ability to sell tire and automotive repair services.
• Knowledge of automotive repair processes.

Responsibilities

• Build Customer Satisfaction & Loyalty.
• Sell Tire and Auto Repair Products and Services.
• Create results for teammates, customers, and the company.
• Create estimates using electronic information programs.
• Demonstrate product knowledge, benefits and features.
• In charge of store when the manager is off.
• Follow all Bureau of Automotive Repair regulations.
• Demonstrate energetic response to every customer, in-store or on the phone.

Skills

Customer service

Sales

Communication

Automotive knowledge

Interpersonal skills

Tools

Estimate software

Job description

A growing Tire and Automotive Service Company is looking for an enthusiastic, highly motivated and experienced automotive service advisors for our store. We prefer to hire people with the right ATTITUDE, PASSION, DRIVE and CUSTOMER SERVICE OUTLOOK

Job Responsibilities

Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and serve as a liaison between technicians and customers.

• Build Customer Satisfaction & Loyalty
• Sell Tire and Auto Repair Products and Services
• Creating Results for Teammates, Customers, and the Company
• Create estimates using electronic information programs
• Product Knowledge, Benefits and Features
• In charge of store when Manager is off
• Follow all 'Bureau of Automotive Repair' regulations
• Must demonstrate a high level of energetic response to every customer, on the phone or in the store.

Benefits

• 5 Day work week
• 401 K
• Paid Vacation
• Major Medical, Dental, Vision and Life Insurance available
• Paid Time Off
• Competitive Compensation
• Family atmosphere

WE ARE AN EQUAL OPPORTUNITY EMPLOYER