Customer Service Advisor

Valvoline Instant Oil Change; Red Wing (MN); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive pay

Flexible work schedule

On-the-job training

Paid time off and holidays

Medical, dental, vision coverage

Job summary

A leading automotive service provider in Red Wing, MN is seeking customer-focused individuals to deliver exceptional service at their drive-thru oil change locations. Ideal candidates will possess strong communication skills and a willingness to learn. Enjoy competitive pay, flexible scheduling, and several benefits including paid time off and medical coverage. Join a team dedicated to excellence and customer satisfaction.

Qualifications

• Effective interpersonal and oral communication skills.
• Friendly demeanor and readiness to work in a customer-focused team.
• Ability to stand for extended periods and climb stairs.

Responsibilities

• Deliver a positive first impression to each guest.
• Present oil change options and additional services.
• Build trust and win repeat customers.
• Evaluate customers' needs quickly and efficiently.
• Provide hands-on assistance under the hood.

Skills

Interpersonal communication skills

Customer interaction

Ability to work in a team

Eagerness to learn

Ability to lift up to 50 pounds

Job description

Geared for the Driven

AtAriza Retail Services LLC, a franchisee ofValvoline Instant Oil ChangeSM(VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs.

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.

What you’ll do

• Deliver a positive first impression to each guest with a warm,friendly greeting
• Present oil change options and additional services based on manufacturer recommendations
• Build trust and win repeat, loyal customers
• Evaluate customers' needs, working quickly and efficiently
• Provide hands-on assistance under the hood as needed
• Master products, services, and company knowledge

How you’llsucceed

• Have effective interpersonal, oral communication skills
• You enjoy interacting with people face-to-face
• You are friendly and ready to work as part of a customer-focused team
• Have an eagerness to learn and grow
• You canoccasionallylift upto 50 pounds
• Have full mobility and the ability to work with your hands above your head
• Can stand for extended periods of time and climb stairs

Benefits include:

• Competitive pay & flexible work schedule
• On-the-job training
• Paid Bi-weekly
• Company provided uniformsand tools
• We promote from within – a commitment we are passionate about
• No late evenings
• Paidtime off and holidays*
• Medical, dental, vision*

*Terms and conditions apply,and benefits may differ depending on location

Ariza Retail Services LLC is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated againston the basis ofdisability.

The Company endeavors to make its recruitment process accessible toany and allusers. Reasonable accommodations will be provided, upon request, to applicants with disabilitiesin order tofacilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email [e-mail] to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.