Customer Service Advisor

Hunter Super Techs - TurnPoint; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Valvoline Express Care is hiring a Customer Service Advisor to greet guests, present oil change options, and promote additional services. You will build loyal customers through friendly, knowledgeable service and quick needs assessment.

This role blends customer interaction with hands-on understanding of our products, supporting a welcoming, efficient service experience for every guest. We value a team player who communicates clearly, learns quickly, and can handle physical tasks such as lifting

Qualifications

• Effective interpersonal and verbal communication required.
• Friendly, customer-focused attitude.
• Eagerness to learn and grow within the role.
• Must be able to lift up to 50 pounds.
• Mobility to work with hands overhead and stand for long periods.

Responsibilities

• Deliver a positive first impression and greet guests warmly.
• Present oil change options and services per manufacturer recommendations.
• Build trust and develop loyal customers.
• Evaluate customers' needs and assist quickly and accurately.
• Master product and service knowledge to answer questions.

Skills

Interpersonal skills

Oral communication

Team player

Willingness to learn

Lift 50 pounds

Mobility/overhead work

Stance & stairs endurance

Job description

Rabies, a Valvoline Express Care™ operator, is hiring a Customer Service Advisor! You’ll create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, we will prepare you to be skilled both under the hood and in conducting effective communication with our guests.

What you’ll do as a Customer Service Advisor:

• Deliver a positive first impression to each guest with a warm, friendly greeting.
• Present oil change options and additional services based on manufacturer recommendations.
• Build trust and develop loyal customers.
• Evaluate customers' needs, working quickly and efficiently.
• Master products, services, and company knowledge.

What skills you will use:

• Have effective interpersonal, oral communication skills.
• You are friendly and ready to work as part of a customer-focused team.
• Have an eagerness to learn and grow.
• You can lift up to 50 pounds.
• Have full mobility and the ability to work with your hands above your head.
• Can stand for extended periods of time and climb stairs.

Looking for a change? Rabies, a Valvoline Express Care operator, is hiring! Whether you’re looking for a part-time job with flexible hours or a full-time career with opportunities to grow, you’ll find it at Valvoline Express Care.

Who are we a good fit for?

We like working with people who like working with people. Here, we’re a hands-on team that loves the reward of solving a challenge. If you’re a passionate person searching for a career where every day you can make a difference in a community, then come join us. When you become a member of our team, you’ll become part of our family.

Valvoline Express Care™ is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.