Customer Service Advisor

Hunter Super Techs - TurnPoint; Warrenton (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

APS Car Care Services, a Valvoline Express Care operator, is hiring a Customer Service Advisor. You’ll greet guests warmly, present oil change options, and recommend services based on manufacturer guidance to build loyal customers.

We value interpersonal communication, a willingness to learn, and the ability to lift up to 50 pounds and stand for long periods while supporting a busy service bay environment.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Ability to learn and grow within a customer-focused team.
• Comfortable lifting up to 50 pounds and standing for extended periods.

Responsibilities

• Deliver a positive first impression with a warm, friendly greeting.
• Present oil change options and services per manufacturer recommendations.
• Build trust and develop loyal customers.
• Evaluate customers' needs and respond quickly and efficiently.
• Know products, services and company policies.

Skills

Interpersonal skills

Oral communication

Customer focus

Willingness to learn

Lifting 50 lbs

Full mobility

Endurance to stand

Job description

Customer Service AdvisorPaid Time OffMedical/Dental AvailableFlexible Work ScheduleEmployee and Family Discounts on all ServicesService handled with care.APS Car Care Services, a Valvoline Express Care operator, is hiring a Customer Service Advisor! You’ll create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, we will prepare you to be skilled both under the hood and in conducting effective communication with our guests.What you’ll do as a Customer Service Advisor:Deliver a positive first impression to each guest with a warm, friendly greeting.Present oil change options and additional services based on manufacturer recommendations.Build trust and develop loyal customers.Evaluate customers' needs, working quickly and efficiently.Master products, services, and company knowledge.What skills you will use:Have effective interpersonal, oral communication skills.You are friendly and ready to work as part of a customer-focused team.Have an eagerness to learn and grow.You can lift up to 50 pounds.Have full mobility and the ability to work with your hands above your head.Can stand for extended periods of time and climb stairs.A new opportunity is waiting for you.Looking for a change? APS Car Care Services, a Valvoline Express Care operator, is hiring! Whether you’re looking for a part-time job with flexible hours or a full-time career with opportunities to grow, you’ll find it at Valvoline Express Care.Who are we a good fit for?We like working with people who like working with people. Here, we’re a hands-on team that loves the reward of solving a challenge. If you’re a passionate person searching for a career where every day you can make a difference in a community, then come join us. When you become a member of our team, you’ll become part of our family.It is important to note that we are in a growth/expansion period and there is ample opportunity for growth within our organization!Apply nowValvoline Express Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.