Customer Service Administrator

SGS Consulting; Sacramento (CA); On-site; USD 38,000 - 58,000; Full time

Job summary

SGS Consulting is seeking a detail-oriented data entry specialist in Sacramento, CA to ensure data conformance with the data plan and to reformat and de-duplicate information as needed.

The role involves verifying data relationships, escalating issues to the Manager, and managing follow-up activities from identification to closure. Strong communication and organizational skills are essential, with comfort working at a computer for extended periods.

Qualifications

• High school diploma is required.
• Experience with data entry and data management preferred.
• Familiarity with Excel and Salesforce is expected.

Responsibilities

• Accurately enter information and ensure data entry conformance with the data plan.
• Reformatting information, such as contact information
• De-duplication
• Verify data relationships according to the data plan
• Escalate issues and seek clarification from Manager as needed
• Manages follow-up activities from identification to closure

Skills

Experience 2-3 years

Procedures & protocols

Attention to detail

Clear communication

Organized

Computer work

Long computer use

Education

High school diploma

Tools

Excel

Salesforce

MedPro

Job description

Job Responsibilities:

• Accurately enter information and ensure data entry conformance with the data plan.
• Reformatting information, such as contact information
• De-duplication
• Verify data relationships according to the data plan
• Escalate issues and seek clarification from Manager as needed
• Manages follow-up activities from identification to closure

Skills:

• 2-3 years of experience
• Follows procedures / protocols
• Attention to detail
• Familiarity with Excel and Salesforce
• Familiarity with MedPro is a plus
• Organized
• Clear communication
• Ability to work at computer for extended periods

Education/Experience:

• High school diploma