Customer Service Administrator

SGS Consulting; California City (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

SGS Consulting is seeking a detail-oriented data entry specialist in the United States. The role focuses on accurate information capture and strict conformance to the data plan, including reformatting contact details and performing de-duplication.

Candidates should have 2-3 years of experience, strong communication, and be comfortable with Excel and Salesforce. MedPro familiarity is a plus, and the position requires long hours at a computer.

Qualifications

• High school diploma is required.
• 2-3 years of data entry experience preferred.
• Proficiency with Excel and Salesforce is expected.
• Attention to detail and strong organizational skills are essential.

Responsibilities

• Accurately enter information and ensure data entry conformance with the data plan.
• Tasks included, but are not limited to:
• Reformatting information, such as contact information
• De-duplication
• Verify data relationships according to the data plan
• Escalate issues and seek clarification from Manager as needed
• Manages follow-up activities from identification to closure

Skills

2-3 years of experience

Follows procedures / protocols

Attention to detail

Familiarity with Excel

Familiarity with Salesforce

Familiarity with MedPro

Organized

Clear communication

Ability to work at computer for long

Education

High school diploma

Tools

Excel

Salesforce

MedPro

Job description

Job Responsibilities:

• Accurately enter information and ensure data entry conformance with the data plan.
• Tasks included, but are not limited to:
• Reformatting information, such as contact information
• De-duplication
• Verify data relationships according to the data plan
• Escalate issues and seek clarification from Manager as needed
• Manages follow-up activities from identification to closure

Skills:

• 2-3 years of experience
• Follows procedures / protocols
• Attention to detail
• Familiarity with Excel and Salesforce
• Familiarity with MedPro is a plus
• Organized
• Clear communication
• Ability to work at computer for extended periods

Education/Experience:

• High school diploma