Customer Service & Admin Specialist – Home Services

Ineedtheplumber; Port Saint Lucie (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Growth opportunities

Team environment

Stable workload

Competitive pay

Job summary

I Need The Plumber & Air Conditioning in Port St. Lucie, FL is seeking a Customer Service Representative / Administrative Assistant to support our plumbing and HVAC service team on site.

You will answer calls, schedule service appointments, coordinate dispatch, and maintain accurate customer records while assisting with general office tasks in a fast-paced environment. This role emphasizes clear communication, reliability, and professional customer service to ensure smooth daily operations and

Qualifications

• Strong communication and customer service skills.
• Experience answering phones and scheduling appointments.
• Basic computer and administrative skills.
• Ability to multitask in a busy office environment.
• Strong attention to detail.
• Positive and professional attitude.

Responsibilities

• Answering incoming phone calls from customers.
• Scheduling plumbing and HVAC service appointments.
• Coordinating technician dispatch and daily schedules.
• Assisting customers with service inquiries.
• Managing appointment confirmations and follow-up calls.
• Maintaining accurate customer records and service notes.
• Supporting general office administration tasks.

Skills

Strong communication

Customer service skills

Answering phones

Scheduling appointments

Basic computer skills

Attention to detail

Multitasking

Job description

I Need The Plumber & Air Conditioning in Port St. Lucie, FL is seeking a Customer Service Representative / Administrative Assistant to support our plumbing and HVAC service team on site.

You will answer calls, schedule service appointments, coordinate dispatch, and maintain accurate customer records while assisting with general office tasks in a fast-paced environment. This role emphasizes clear communication, reliability, and professional customer service to ensure smooth daily operations and