Customer Service / Account Representative

FASTSIGNS International. Inc; Murray (UT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Industry training

Job summary

A leading visual communications company in Murray is looking for a Customer Service / Account Representative. This role involves interacting with customers directly, handling consultative sales, and managing project coordination. Ideal candidates will have over two years of inside sales experience, excellent customer service skills, and the ability to meet sales targets. The company offers a supportive, team-oriented environment, competitive salary, and comprehensive benefits including paid time off and industry training.

Qualifications

• 2+ years experience in inside sales.
• Exceptional organizational skills with a customer-focused attitude.
• Ability to troubleshoot and problem-solve for creating signs.
• Strong project management skills for coordinating multiple orders.

Responsibilities

• Serve as the first point of contact for walk-ins, emails, and calls.
• Provide detailed communications via various channels.
• Meet monthly and annual sales targets.
• Help create signs by consulting, troubleshooting and coordinating with teammates.

Skills

Customer Service skills

Attention to Detail

Strong Project management skills

Project management

Job description

Overview

Fast-growing visual communications company seeks Customer Service / Account Representative with interest in Project Coordination.

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. FASTSIGNS of Murray has been in business for 35 years. This is a challenging, fun, and creative environment. We look forward to growing our team!

Benefits

• 401(k) matching


• Competitive salary


• Opportunity for advancement


• Paid time off

Responsibilities / The successful candidate has

• Inside Sales 2+ years experience


• Customer Service skills and experience


• Attention to Detail


• Strong Project management skills

Qualifications

• Working with customers at front counter doing consultative sales


• Serves as first point of contact for walk-ins, email, and telephone customers.


• Providing detailed communications via email, phone, in person


• Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.


• Consulting, troubleshooting, problem-solving to create signs for customers


• Meeting sales targets (monthly and annually)


• Scheduling appointments as needed


• Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.

We offer these benefits

• Generous compensation above industry average


• Paid time off – vacation, sick days, and major holidays


• Monday - Friday set and reliable schedule


• Industry Training in a cooperative team environment

We provide a company culture that is

• Team-oriented – cooperative and collaborative


• People-oriented – supportive, focused on fairness; enjoys interacting with people


• Detail-oriented – focused on quality and precision