Customer Service - 1st Shift

Doherty Staffing Solutions; Saint Cloud (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Health coverage options

Temp-to-hire opportunities

Job summary

Doherty Staffing Solutions is hiring a Customer Service Representative for a leading LED components supplier in St. Cloud, MN.

You will support customers, collaborate with sales and account management teams, and help maintain strong business relationships while enjoying reliable weekday hours and weekly pay. As a high-energy communicator, you’ll handle inquiries, process orders, and maintain data in Salesforce, building relationships with key decision-makers across businesses of all sizes.

Qualifications

• Handle phone inquiries from a variety of customers and contacts.
• Excellent verbal and written communication skills.
• High-energy, goal-driven approach to customer service.
• Type at least 70 words per minute.
• Interest in the company’s LED lighting products.

Responsibilities

• Support revenue growth from existing accounts with Account Managers and Sales Representatives.
• Assist with day-to-day distributor and agent communications and relationships.
• Support cross-functional needs including returns (RGA), order processing, and inbound calls.
• Maintain accurate customer and account data in Salesforce.
• Build professional relationships with key decision-makers across businesses of all sizes.

Skills

Phone inquiries handling

Verbal communication

Written communication

Typing 70 WPM

LED products interest

Sales/support coordination

Tools

Salesforce

Job description

Job Title: Customer Service Representative | Location:St. Cloud, MN | Compensation:$18.00–$20.00 per hour, depending on experience – paid weekly | Schedule:1st shift | Monday–Friday | 7:30am–4:00pm | Job Type: Full-time

About the Opportunity

Doherty Staffing Solutions is hiring a Customer Service Representative for a leading supplier in the LED components industry in St. Cloud, MN. In this role, you’ll support customers, collaborate with sales and account management teams, and help maintain strong business relationships. If you’re a high-energy communicator who enjoys working with customers and wants reliable weekday hours with weekly pay, this job could be a great fit. Read below for more information!

What You’ll Do as a Customer Service Representative:

• Work with Account Managers, Regional Sales Representatives, Order Processing Associates, and Agents to support revenue growth from existing accounts
• Assist with day-to-day distributor and agent communications and relationships
• Support cross-functional needs, including returned goods (RGA), order processing, and inbound calls
• Maintain accurate customer and account data in Salesforce
• Build professional relationships with key decision-makers across businesses of all sizes

What You Need to Bring to the Customer Service Representative Role:

• Ability to confidently handle phone inquiries from a variety of customers and contacts
• Excellent verbal and written communication skills
• High-energy, goal-driven approach to customer service
• Ability to type at least 70 words per minute
• Interest in the company’s LED lighting products

Why You’ll Like Working with Doherty Staffing Solutions

• Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable.
• Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecksviaaprepaidcard from CHANGE.

As a family-owned companywith over 45 years in business, we pride ourselves on providing personalized support through alocal, dedicated recruiterand maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be anEqual OpportunityEmployer, welcomingcandidatesfrom all backgrounds and experiences.

If you have questions about the CustomerService Representative job, contactour St.Cloud jobs office at [phone].

Learnmoreand find helpful linkstoadditionalresourcesat www.doherty.com/job-seekers/employee-benefits.