Customer Service

TEKsystems; United States; Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Time Off / PTO

Job summary

TEKsystems is seeking a Contract Customer Service Representative in Minneapolis, MN. The role involves handling 80-100 inbound calls daily, scheduling service appointments, making outbound follow-up calls to guests after appointments, updating customer records in the internal system, and delivering high-quality customer service in a hybrid work setting.

The ideal candidate has 2+ years of customer service experience, a high school diploma or GED, and may have 6+ months of call center or

Qualifications

• 2+ years of customer service experience.
• High school diploma/GED.
• Preferred: 6+ months of call center experience.
• Dealerships - Walser, Morrie's, CarMax, Superior Ford, Apple Ford, Minnesota Motor Company, Jeff Belzer, Snell Motors, Poquet Auto Sales

Responsibilities

• Answer 80-100 inbound calls from customers
• Schedule appointments for customers to service vehicles
• Make outbound calls to follow up with guests post appointment
• Update customer information in internal system
• Provide high level or customer service

Skills

Customer service

Customer support

Call center

Technical support

Education

High school diploma/GED

Job description

Description

Answer 80-100 inbound calls from customersSchedule appointments for customers to service vehiclesMake outbound calls to follow up with guests post appointmentUpdate customer information in internal systemProvide high level or customer service

Skills

Customer service, Customer support, Call center, Technical support

Top Skills Details

Customer service,Customer support,Call center

Additional Skills & Qualifications

2+ years of customer service experienceHigh school diploma/GEDPreferred:6+ months of call center experience6+ months of dealership experienceDealerships - Walser, Morrie's, CarMax, Superior Ford, Apple Ford, Minnesota Motor Company, Jeff Belzer, Snell Motors, Poquet Auto Sales

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Minneapolis, MN.

Application Deadline

This position is anticipated to close on Oct 29, 2026.

Workplace Type

This is a hybrid position in Minneapolis,MN.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.