Customer Service

Go Store It Self-Storage; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Go Store It is seeking a friendly, reliable customer-focused individual to join our Charlotte, NC team. You will assist customers with storage needs, answer questions, and provide information on available units and services, contributing to a positive move-in and move-out experience.

The ideal candidate will have strong communication and organizational skills, a positive attitude, and the ability to work independently while delivering excellent customer service.

Qualifications

• Previous customer service, sales, or retail experience is a plus.
• Strong communication and organizational skills, positive attitude, ability to work independently.

Responsibilities

• Assist customers with their storage needs and questions.
• Provide information about available units and services.
• Handle customer inquiries and move-in/move-out processes to ensure a positive experience.

Skills

Customer service

Communication

Organization

Job description

Customer Service – Go Store It

Go Store It is looking for a friendly, reliable, and customer-focused individual to join our team. In this role, you will assist customers with their storage needs, answer questions, provide information about available units and services, handle customer inquiries, and help ensure a positive experience from move-in to move-out.

The ideal candidate should have strong communication and organizational skills, a positive attitude, and the ability to work independently while providing excellent customer service. Previous customer service, sales, or retail experience is a plus.