Customer Service - Self Storage Manager

Public Storage; Raytown (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is looking for Property Managers in Raytown, Missouri, who will work at multiple locations to manage customer storage needs, conduct daily inspections, and handle cash transactions. Candidates should have customer service experience and be able to lift items weighing up to 35 pounds. A valid driver's license and a personal vehicle are required for traveling between work locations. The role involves both indoor and outdoor tasks, including maintenance and cleaning duties.

Qualifications

• Experience in customer service or sales roles.
• Ability to lift/move items weighing up to 35 pounds.
• Valid driver’s license and personal vehicle required.

Responsibilities

• Manage customer storage needs and suggest products.
• Conduct daily inspections of storage units.
• Handle cash auditing and bank deposits.
• Make payment reminders and collection calls.
• Perform cleaning and maintenance tasks.

Job description

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)