Customer Service

Go Store it Self Storage; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Go Store It Self Storage in Charlotte, NC is seeking a friendly, reliable customer service professional. You will assist customers with storage needs, share information about available units, and help ensure a smooth move-in to move-out experience.

The ideal candidate has strong communication and organizational skills, a positive attitude, and the ability to work independently while delivering excellent service. Prior experience in customer service, sales or retail is a plus.

Qualifications

• Friendly, reliable and customer-focused demeanor.
• Strong communication and organizational skills.
• Ability to work independently while providing excellent service.
• Previous customer service, sales or retail experience is a plus.

Responsibilities

• Assist customers with storage needs and provide information about available units and services.
• Answer questions and handle customer inquiries.
• Help ensure a positive experience from move-in to move-out.

Skills

Communication

Organizational skills

Independent work

Job description

Customer Service - Go Store It

Go Store It is looking for a friendly, reliable, and customer-focused individual to join our team. In this role, you will assist customers with their storage needs, answer questions, provide information about available units and services, handle customer inquiries, and help ensure a positive experience from move-in to move-out.

The ideal candidate should have strong communication and organizational skills, a positive attitude, and the ability to work independently while providing excellent customer service. Previous customer service, sales, or retail experience is a plus.