Customer Satisfaction & Basic Maintenance Technician

ABM Industries; Lincoln (AL); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Company incentive program

Comprehensive benefits

Job summary

ABM Industries is seeking a Customer Satisfaction & Basic Maintenance Technician to help keep a large automotive manufacturing plant safe, functional, and well‑maintained. You will perform light maintenance and repairs, service ice and water machines, and support preventive maintenance programs while delivering strong customer service.

The role requires a high school diploma or GED, 2+ years in maintenance, and the ability to lift up to 50 lbs.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in general maintenance, building operations, or facility services preferred.
• Basic knowledge of plumbing, electrical, and mechanical systems.
• Ability to use hand and power tools safely.
• Strong attention to detail and commitment to customer satisfaction.
• Excellent communication and teamwork skills.
• Must be able to lift up to 50 lbs and perform physical work in various conditions.

Responsibilities

• Perform general light maintenance and basic repairs, including restrooms, doors, flooring, drywall, and ceiling tiles.
• Service and maintain ice and water machines, including filter replacements and preventive maintenance.
• Respond promptly to leaks, spills, or water issues, ensuring safety and minimal disruption.
• Conduct painting and surface touch‑ups to maintain a clean, professional facility appearance.
• Support preventive maintenance programs and complete assigned work orders accurately and efficiently.
• Monitor and report any abnormal equipment or building conditions to supervisors.
• Deliver exceptional customer service by responding to requests quickly and professionally.
• Follow all ABM safety standards and company procedures to ensure a safe work environment.

Skills

Attention to detail

Customer service

Teamwork

Communication

Safety awareness

Education

High school diploma or GED

Tools

Hand tools

Power tools

Job description

Job Description

The Customer Satisfaction & Basic Maintenance Technician plays a key role in maintaining a positive customer experience by ensuring the facility is safe, functional, and well-maintained. This position supports daily operations at a large automotive manufacturing plant, performing light maintenance, repairs, and preventive service to keep equipment and work areas in top condition.

Compensation

$22.00 - $26.00 per hour pay rate (U.S. Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Shifts Available

1st Shift: Monday - Friday 6:00 AM - 2:30 PM EST; 2nd Shift: Monday - Friday 2:00 PM - 10:30 PM EST

Benefit Information

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members.

Responsibilities

• Perform general light maintenance and basic repairs, including restrooms, doors, flooring, drywall, and ceiling tiles.
• Service and maintain ice and water machines, including filter replacements and preventive maintenance.
• Respond promptly to leaks, spills, or water issues, ensuring safety and minimal disruption.
• Conduct painting and surface touch‑ups to maintain a clean, professional facility appearance.
• Support preventive maintenance programs and complete assigned work orders accurately and efficiently.
• Monitor and report any abnormal equipment or building conditions to supervisors.
• Deliver exceptional customer service by responding to requests quickly and professionally.
• Follow all ABM safety standards and company procedures to ensure a safe work environment.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in general maintenance, building operations, or facility services preferred.
• Basic knowledge of plumbing, electrical, and mechanical systems.
• Ability to use hand and power tools safely.
• Strong attention to detail and commitment to customer satisfaction.
• Excellent communication and teamwork skills.
• Must be able to lift up to 50 lbs and perform physical work in various conditions.

EEO Statement

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program.