Customer Sales Representative

Schoenherr Roofing

Warren (MI)

On-site

USD 42,000 - 54,000

Full time

4 days ago
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Benefits offered by this job

Competitive Pay
Career Growth

Job summary

Schoenherr Roofing is seeking a Customer Sales Representative to develop customers, schedule estimates, and perform post-installation follow-up by phone. You will drive customer satisfaction and present additional services to close sales.

The role emphasizes clear communication, accurate paperwork, and the ability to explain products and options. Competitive pay and opportunities for career growth are offered.

Qualifications

  • Phone sales and customer service experience in the home improvement industry preferred.
  • Strong communication and customer service skills.
  • Ability to explain products and services clearly.
  • Attention to detail with paperwork and documentation.

Responsibilities

  • Contact homeowners and schedule estimate appointments.
  • Call homeowners after installation to perform post-installation checks.
  • Confirm successful installation and customer satisfaction.
  • Complete final paperwork and approvals.
  • Present additional products, upgrades, or services when needed.

Skills

Phone sales
Customer service
Communication
Explain products clearly
Attention to detail

Job description

Company

The best roofing company of its kind in the Detroit and Grand Rapids markets. A 30-year-old, family-owned business providing roof replacement, storm restoration, siding, and gutters.

Position

Customer Sales Representative

Overview

This role focuses on customer development, appointment scheduling, customer satisfaction after sales, completing post-installation paperwork, and presenting additional services or options to customers over the phone.

Essential Duties & Responsibilities
  • Contact homeowners and schedule estimate appointments
  • Call homeowners after installation to perform post-installation checks
  • Confirm successful installation and customer satisfaction
  • Complete final paperwork and approvals
  • Present additional products, upgrades, or services when needed
Required Skills
  • Strong phone sales skills and customer service experience; Home Improvement Industry experience preferred
  • Strong communication and customer service skills
  • Ability to explain products and services clearly
  • Attention to detail with paperwork and documentation
Position Offer
  • Competitive Pay
  • Career Growth
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