Customer Sales Manager

Heinz; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Kraft Heinz is seeking a Customer Sales Manager to drive sales execution across various categories, managing $30MM in revenue. The role requires building relationships with customers, achieving growth goals, and implementing sales strategies. Ideal candidates will have proven experience in account management and strong analytical skills, ensuring effective customer engagement and satisfaction.

Benefits

Flexible Work Arrangements

Paid Time Off

Employee Assistance Program

401k Plan

Qualifications

• Proven experience in managing accounts for a CPG company is vital.
• Ability to manage a desk of at least $30MM.
• Strong proficiency in Microsoft Office programs.

Responsibilities

• Build rapport with customers to understand their business.
• Achieve revenue and share growth objectives.
• Implement Kraft Heinz pricing strategies effectively.

Skills

Customer-first mentality

Interpersonal skills

Analytical skills

Education

Experience in customer management or retail sales management

Tools

Microsoft Office

Sales systems (IRI, Spark)

Job description

Here at Kraft Heinz, our US Sales team aspires to be anIndispensable Partnerwith aGrowth and Winning Mindset,acutely focused onSuperior Executionevery day. This is our guiding compass to grow something great and make life delicious!

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for various categories selling execution of $30MM of revenue as a vital member of the Customer Business Team (CBT). The CSM serves as the liaison between Kraft Heinz and the buyers, leading all selling activities & driving efforts tied to improving financial and market share position. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Essential Functions & Responsibilities

Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth

Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving

Leading implementation of Space Management Projects

Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories

Maintain files and business documentation to thoroughly detail business transactions

Manage customer P&L including trade balances

Expected Experience & Required Skills

Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company

Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $30M of business

Reside on the East Coast, Charlotte or willing to relocate

Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives

Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities

Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively

Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc

Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.

Willing to travel 10-20% out of the area as needed

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

Location(s)

Employee's Home - National

Job Description

Here at Kraft Heinz, our US Sales team aspires to be anIndispensable Partnerwith aGrowth and Winning Mindset,acutely focused onSuperior Executionevery day. This is our guiding compass to grow something great and make life delicious!

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for various categories selling execution of $30MM of revenue as a vital member of the Customer Business Team (CBT). The CSM serves as the liaison between Kraft Heinz and the buyers, leading all selling activities & driving efforts tied to improving financial and market share position. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Essential Functions & Responsibilities

• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth

• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving

• Leading implementation of Space Management Projects

• Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories

• Maintain files and business documentation to thoroughly detail business transactions

• Manage customer P&L including trade balances

Expected Experience & Required Skills

• Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company

• Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $30M of business

• Reside on the East Coast, Charlotte or willing to relocate

• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives

• Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities

• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively

• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc

• Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.

• Willing to travel 10-20% out of the area as needed

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Employee's Home - National

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.

About the company

From humble beginnings in 1869 to providing America’s favorite condiments today, the history of HEINZ is full of all kinds of delicious details.

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