Customer Return Representative - PT

Avis Budget Group International; Kailua (HI); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Paid time off

Medical and dental insurance

Flexible spending account

Retirement benefits (401k)

Employee discounts on car rentals

Job summary

Join a dynamic team as a Customer Return Representative at a leading rental car company! In this outdoor role, you'll engage with customers, ensuring a smooth return process for rental vehicles while providing exceptional service. With a focus on teamwork and customer satisfaction, you'll be part of a vibrant culture that values your contributions. Enjoy competitive pay and a range of benefits, including medical insurance and employee discounts. If you're ready to make a positive impact and thrive in a fast-paced environment, this is the perfect opportunity for you!

Qualifications

• Must be 18 years of age and legally authorized to work in the US.
• Flexibility to work all shifts and willingness to work outdoors.

Responsibilities

• Help customers return rental cars and provide excellent customer service.
• Record mileage, gas levels, and check cars into the system.

Skills

Effective verbal communication skills

Basic computer skills

Customer service experience

Education

High School Diploma or equivalent

Job description

Customer Return Representative

Pay Rate: $17.50/hour

Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You’ll be an appreciated and valued addition to our team, putting a smile on our customers’ faces!

What You’ll Do:

In this outdoor role, you will help customers return their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars, and checking our cars into our computer system while providing excellent customer service.

Perks You’ll Get:

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• On the job training to learn our business and enhance your professional skills.
• Paid time off.
• Medical, dental, and other insurance.
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses.
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars.

Above perks may vary based on full-time/part-time status and location.

What We’re Looking For:

• High School Diploma (or equivalent)
• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills.
• Willingness to work outdoors.
• Flexibility to work all shifts.
• Must be able to stand, walk, or move throughout the rental lot, enter/exit vehicles for prolonged periods, and drive a variety of vehicles.
• Must be 18 years of age and legally authorized to work in the United States.
• This position requires regular, on-site presence and cannot be performed remotely.
• 6 months of retail customer service experience is a bonus!

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.