Customer Loyalty Representative - PT

Avis Budget Group; Kailua (HI); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Bi-weekly wage plus commission

On the job training

Paid time off

Medical, dental and other insurance

Flexible spending account

Retirement benefits (401k)

Employee discounts on car rentals

Job summary

Join a dynamic team at a leading transportation company where your passion for customer service can shine! In this outdoor role, you’ll assist loyal customers at airport operations, processing rentals and offering exceptional service to improve their travel experience. With a culture that values performance and innovation, you’ll be part of a supportive environment that encourages growth and rewards your contributions. Enjoy the perks of a bi-weekly wage plus commission, comprehensive insurance benefits, and employee discounts. If you're ready to take your career to the next level, this is the opportunity for you!

Qualifications

• Must be 18 years old and legally authorized to work in the US.
• 6 months retail customer service experience is a bonus.

Responsibilities

• Assist customers at airport operations with rentals and services.
• Provide excellent customer service to enhance travel experiences.

Skills

Effective verbal communication skills

Basic computer skills

Engaging personality

Retail customer service experience

Education

Valid Driver’s License

Job description

$17.50/hour
Monthly Commission Opportunity
Shift Premium may Apply

Immediately hiring! If you’re bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have the job for you! We are seeking passionate, energetic and friendly people, like you, to join our Avis Budget Group enterprise.

What You’ll Do:

In this outdoor role, you will assist our frequent, premiere customers at our airport operations. This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience.

Perks You’ll Get:

• Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage)
• On the job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

What We’re Looking For:

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Engaging personality, effective verbal communication skills
• Willingness to work outdoors
• Flexibility to work all shifts
• Must be able to sit, stand and type for prolonged periods and drive a variety of vehicles.
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely
• 6 months retail customer service experience in a fast-paced environment is a bonus!

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.