Customer Retention Specialist for Community Growth

Chadfromsf; Pennsylvania, United States, Northern America, Americas; Hybride; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Opportunity for advancement

401(k) matching

Training & development

Résumé du poste

CHAD JACOBSON - State Farm Agent is seeking a Full Time Customer Retention Specialist in Montoursville, PA. You will nurture ongoing customer relationships, handle renewals, and support office growth with outreach efforts. Must be able to obtain state insurance licenses.

Competitive hourly pay and benefits including 401(k) matching are offered. Join a community-focused team dedicated to service and integrity.

Qualifications

• Strong interpersonal and problem-solving abilities.
• Effective communication and listening skills.
• Detail-oriented with a focus on customer experience.
• Previous experience in customer service or account management preferred.
• Must be able to obtain applicable state insurance licenses.

Responsabilités

• Communicate with existing customers regarding renewals and coverage options.
• Review accounts and assist with updates or changes as needed.
• Identify opportunities to enhance customer satisfaction and engagement.
• Maintain accurate records and documentation of interactions.
• Collaborate with team members to meet retention and outreach objectives.

Connaissances

Interpersonal skills

Problem-solving

Communication

Attention to detail

Insurance licensing

Description du poste

CHAD JACOBSON - State Farm Agent is seeking a Full Time Customer Retention Specialist in Montoursville, PA. You will nurture ongoing customer relationships, handle renewals, and support office growth with outreach efforts. Must be able to obtain state insurance licenses.

Competitive hourly pay and benefits including 401(k) matching are offered. Join a community-focused team dedicated to service and integrity.