Customer Retail Manager

Kraft Heinz; Illinois; On-site; USD 69,000 - 86,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Flexible work arrangements

Job summary

Kraft Heinz in Minneapolis is seeking a results-driven sales professional to expand customer relationships, drive distribution and share growth, and execute strategic shelving and promotional programs. This role requires strong communication, negotiation, and analytical skills to evaluate category performance at store level.

Based in Minneapolis, you will collaborate with Account Leads, operate with autonomy, and support national holiday and big game coverage.

Qualifications

• Located in Minneapolis, MN
• Ability to work autonomously with minimal supervision
• Valid Driver's License including a favorable driving record
• Ability to be present in stores as early as 7:30AM Mon-Fri
• Availability to work during weeks leading up to holidays and major events
• Strong communication/negotiation with internal and external contacts
• Ability to analyze category performance and store results
• CPG industry experience or grocery channel exposure preferred
• Prior selling, merchandising or customer service experience preferred

Responsibilities

• Develop, enhance, leverage field customer relationships
• Execute sales & shelving strategies to achieve revenue and distribution targets
• Ensure effective execution of customer agreements and promotions
• Maintain communication with agency counterparts for alignment
• Work with Account Leads and leadership to maximize growth opportunities
• Foster thought leadership through engagement and communication
• Demonstrate growth mindset with best-in-class execution

Skills

Interpersonal skills

Negotiation

Relationship building

Statistical analysis

Multitasking

Sales & merchandising

Job description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

Business Strategy

• Ensuring customer agreements are executed and upheld
• Driving distribution & share growth through shelving, new item, void closure and reset activity
• Selling against promotional and incremental opportunities to achieve revenue targets
• Price monitoring and management
• Direction, monitoring, and assistance of agency relationships at store level
• Partner with the Kraft Heinz Customer Sales Management team to align on retail specific priorities and expectations
• Proactively communicates store level feedback and strategic opportunities with internal partners

Essential Functions & Responsibilities

• Develop, enhance, leverage field customer relationships
• Execute sales & shelving strategies to achieve and surpass revenue, distribution and share targets for all assigned customers
• Ensure effective execution of customer agreements and promotional programs
• Maintain an effective communication process with agency counterparts to ensure alignment and execution of retail priorities
• Work in a team environment with Account Leads and team leadership to maximize growth opportunities.
• Fosters thought leadership through strong engagement and effective communication
• Displays a growth mindset through best-in-class execution while elevating and influencing others

Expected Experience & Required Skills

• Located in Minneapolis, MN
• Ability to work with autonomy with minimal supervision
• Valid Driver's License including a favorable driving record (a driving record will be requested as part of the recruitment process)
• Ability to be present and working in stores as early as 7:30AM Monday - Friday based on business needs
• Ability to be available to work during the weeks leading up to days of critical business need (national holidays plus the big game)
• Exemplary interpersonal skills and ability to communicate/negotiate/relationship build with key contacts both internally and externally (all levels of management/associates)
• Ability to use statistical skills to identify/evaluate/communicate category performance and store results/opportunities
• Previous selling, merchandising or customer service experience is preferred, but also open to candidates with a proven history highlighting their ability to drive and deliver exceptional business results
• Keen interest in sales and merchandising
• Experience in the CPG Industry preferred – grocery channel experience highly preferred
• Ability to demonstrate prioritization skills and multi-tasking capabilities

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range

$68,900.00 - $86,100.00

Bonus:

This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing:

We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

Benefits

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Employee's Home - Geo, Minneapolis SalesKraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.