Customer Sales Lead, Kroger

Kraft Heinz; Cincinnati (OH); Hybrid; USD 142,000 - 177,000; Full time

Job summary

Kraft Heinz in Cincinnati seeks a Customer Sales Lead to direct regional commercial management, plan and control sales targets, and drive performance across a customer-based structure. You will own category strategies, lead cross‑functional planning, and partner with Kroger to optimize profitability and market share.

The role emphasizes building strong customer relationships, providing category expertise, and delivering results in a growing sales roadmap with a focus on execution, collaboration,

Qualifications

• Strong financial competence including owning a P&L
• Experience building customer relationships in a CPG environment

Responsibilities

• Liaison to the customer and Kraft Heinz HQ Sales organization
• Drives excellent customer service by establishing positive business relationships with decision makers and providing category management programs at the retail level
• Leads major business reviews and customer visits, including annual reviews and top-to-top meetings
• Leads cross‑functional business planning in category management, supply chain efficiency, technology, and local marketing
• Builds Kraft Heinz business with customer measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution
• Harnesses the power of diversity – thinking, background, and experience
• Leading the National Planning and customer relationships

Skills

P&L ownership

Customer relationship management

Job description

Direct the commercial management of a specific region. Plan, organize, coordinate, and control the sales and targets established to ensure the planning and implementation of results in the sales roadmap. Manage the performance of the sales teams.

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

The Customer Sales Lead will drive Kraft Heinz selling efforts, strategic development, and supply chain initiatives via the Customer Business Team (CBT). The position will lead a business structure organized around customers to enhance category focus. As the owner of your categories, you will demonstrate Kraft Heinz scale and brands at the customer level to drive the broader business strategies poised to develop profitable volume and share. This role will support Kroger and manage a business of approximately $260M.

Essential Functions & Responsibilities

• Liaison to the customer and Kraft Heinz HQ Sales organization
• Drives excellent customer service by establishing positive business relationships with decision makers & providing category management expertise programs at the retail level
• Leads and/or assists with major business reviews and customer visits, including annual reviews and “top‑to‑top” meetings
• Leads cross‑functional business planning in category management, supply chain efficiency, technology, and local marketing
• Builds Kraft Heinz business with customer measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution
• Harnesses the power of diversity – thinking, background, and experience
• Leading the National Planning and customer relationships

Expected Experience & Required Skills

• Strong financial competence inclusive of previous experience owning a P&L, proficiency in deploying trade, and understanding of profit and revenue drivers
• Significant experience in building customer relationships, preferably in a CPG environment

Work Environment & Schedule

• This position is considered ahybrid role with 3 days in the Cincinnati office, Normal office environment with limited travel or visits to external locations; offices are open workspaces .Additionally, this role requires abilityto worka salaried, exempt schedule to best execute against customer and internal expectations .

Physical Requirements

• Willingness to drive and/or travel as needed
• Operate a computer and view screens for ~100% of work schedule

New Hire Base Salary Range

$141,500.00 - $176,900.00

Bonus

This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

Benefits

Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing

We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well‑being lifestyle for our employees and their families.

Benefits

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Cincinnati Sales

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes

In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.