Customer Retail Manager- Chicago

Kraft Heinz; Illinois; On-site; USD 68,900 - 86,100; Full time

Benefits offered by this job

Health insurance

Paid time off

401k

Flexible work arrangements

Job summary

Kraft Heinz in Chicago, IL seeks a Customer Retail Manager to lead field selling, merchandising, and distribution at store level, representing the full Kraft Heinz portfolio and driving revenue through shelf execution and strategic partnerships.

The role requires early store visits, travel to customer locations, and collaboration with Account Leads to plan and deliver across promotions, agreements, and enabler programs.

Qualifications

• Ability to work autonomously with minimal supervision.
• Valid driver's license with favorable driving record.
• Ability to be present in stores as early as 7:30AM Monday - Friday.
• Willing to work during critical business periods and holidays.
• Strong interpersonal and negotiation skills with key contacts in territory.
• Ability to use data to identify category performance and store opportunities.
• Previous selling/merchandising experience preferred.
• Passion for sales and merchandising.

Responsibilities

• Develop and enhance field customer relationships.
• Execute sales and shelving strategies to hit revenue, distribution and share targets.
• Ensure effective execution of customer agreements and enabler programs.
• Maintain communication with agency counterparts for alignment and execution of retail priorities.
• Collaborate with Account Leads and leadership to maximize growth opportunities.

Skills

Autonomy

Interpersonal skills

Communication/Negotiation

Statistical skills

Sales experience

Driving

Job description

Job Description Here at Kraft Heinz, our US Sales team aspires to be an

Job Description Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! The Customer Retail Manager (CRM) will serve as a geographically based retail arm of the sales team and will be accountable for driving the selling, merchandising and distribution efforts at store level. This position will represent the total Kraft Heinz portfolio through pursuing the following business strategies:

• Ensuring customer agreements are executed and upheld
• Driving distribution & share growth through shelving, new item, void closure and reset activity
• Selling against promotional and incremental opportunities to achieve revenue targets
• Price monitoring and management
• Direction, monitoring, and assistance of agency relationships at store level.

Due to customer connectivity, we would require this role to be located in Chicago, Illinois.

Essential Functions & Responsibilities

• Develop and enhance field customer relationships
• Execute sales & shelving strategies to achieve and surpass revenue, distribution and share targets for all assigned customers.
• Ensure effective execution of customer agreement and enabler programs
• Maintain an effective communication process with agency counterparts to ensure alignment and execution of retail priorities
• Work in a team environment with Account Leads and team leadership to maximize growth opportunities.

Expected Experience & Required Skills

• Ability to work with autonomy with minimal supervision
• Valid Driver's License including a favorable driving record (a driving record will be requested as part of the recruitment process)
• Ability to be present and working in stores as early as 7:30AM Monday - Friday based on business needs
• Ability to be available to work during the weeks leading up to days of critical business need (national holidays plus the big game)
• Solid interpersonal skills and ability to communicate/negotiate/relationship build with key contacts in assigned territory (all levels of management/associates)
• Ability to use statistical skills to identify/evaluate/communicate category performance and store results/opportunities
• Previous selling, merchandising or customer service experience is preferred, but also open to candidates with a passion for selling and the ability to drive business results
• Keen interest in sales and merchandising

Work Environment & Schedule

This position is considered a Field based environment; role requires frequent travel to customer locations, stores, manufacturing facilities, etc. Additionally, this role requires the ability to work a salaried, exempt schedule to best execute against customer and internal expectations

Physical Requirements

Physical demands include but not limited to

• Operate a computer and view screens for ~100% of work scheduler

New Hire Base Salary Range

$68,900.00 - $86,100.00

Bonus:

This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits:

Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing:

We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

Benefits

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Employee's Home - Geo

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.