Customer Relationship Manager: Growth & Solutions

Jason Breland - State Farm Agent; Maryville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance Stipend

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

Jason Breland - State Farm Agent in Maryville, TN is looking for a Customer Relationship Manager to serve as the primary point of contact for our customers. You will manage customer accounts, uncovering needs and providing tailored insurance and financial solutions. The role offers benefits such as a competitive salary, health insurance stipend, and opportunities for advancement.

We're seeking individuals with experience in customer relationship management and strong communication skills. Join us to foster loyalty and enhance customer experience.

Qualifications

• Proven experience in customer relationship management, preferably within the insurance or financial services industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and a customer-focused approach.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Must be able to obtain property, casualty, health, and life insurance licenses prior to employment.

Responsibilities

• Build and maintain strong, long-term relationships with customers through proactive communication and personalized service.
• Respond promptly to customer inquiries, concerns, and feedback to ensure satisfaction.
• Collaborate with sales, marketing, and product teams to optimize customer experience and identify upselling opportunities.
• Manage customer accounts, including contract renewals and service follow-ups.

Skills

Customer relationship management

Communication skills

Problem-solving

Proficiency with CRM software

Education

Bachelor's degree in Business, Marketing, or related field

Tools

Microsoft Office Suite

Job description

Jason Breland - State Farm Agent in Maryville, TN is looking for a Customer Relationship Manager to serve as the primary point of contact for our customers. You will manage customer accounts, uncovering needs and providing tailored insurance and financial solutions. The role offers benefits such as a competitive salary, health insurance stipend, and opportunities for advancement.

We're seeking individuals with experience in customer relationship management and strong communication skills. Join us to foster loyalty and enhance customer experience.