Customer Relationship Manager - Federal Way

Credit Corp; Federal Way, Northern (WA, KY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k)

Flexible schedule

Health insurance

Paid time off

Vision insurance

9 Paid Holidays

Free breakfast daily

Fresh fruit options

Referral bonus

Job summary

Credit Corp is hiring a Customer Relationship Manager for a full-time in-person role in Washington. You will be the problem-solver and guide for customers working through financial challenges. You will build rapport, negotiate solutions, and help customers while contributing to company goals.

You will operate in a goal-driven environment with potential for large bonuses and clear advancement paths through hands-on experience, leadership exposure, and ongoing training.

Qualifications

• Excellent verbal and written communication required.
• Ability to meet KPI targets and deadlines.
• Training provided for collections basics.

Responsibilities

• Build rapport and negotiate solutions that work for both the customer and company
• Work in a goal-driven environment (with big bonus potential)
• Gain hands-on experience that opens doors to leadership and advancement opportunities

Skills

Strong communication skills

Goal-driven

Empathy and resilience

Competitive mindset

Job description

Job Description

Why You’ll Love Working Here

Who wants to make some good money? AtCredit Corp Solutions, we’re not your typical collections company. With over 2,000 employees worldwide, we’ve built a culture of growth, respect, and opportunity. When you join our team, you’re not just starting a job — you’re launching acareer.

Highlights you’ll enjoy right away:

• No weekends ever – enjoy your work-life balance
• Uncapped monthly bonuses – Our new reps are earning an average of $1,000 in bonuses within their first six months.
• 4 weeks of paid training – no experience? No problem
• Medical, Dental, Vision – start soon after you do!
• 401(k), Paid Time Off, & 9 Paid Holidays
• Free breakfast daily & fresh fruit options
• $1,200 referral bonus – Who doesn’t want to work with their friend?

The Role – Customer Relationship Manager

As a Customer Relationship Manager (CRM), you’ll be the problem-solver and guide for customers working through financial challenges. You’ll:

• Build rapport and negotiate solutions that work for both the customer and company
• Work in a goal-driven environment (with big bonus potential)
• Gain hands-on experience that opens doors to leadership and advancement opportunities

What are we looking for?

• Strong communication skills – confident, clear, and persuasive
• Goal driven, KPIs, or deadlines (sales, retail, call centers, hospitality all count!)
• Empathy, professionalism, and resilience
• A competitive spirit – you love hitting goals and being rewarded for it

No collections experience required —we’ll train you to succeed.

Job Type

Full-time

Benefits

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location

In person