Customer Relations Specialist - Insurance & Policy Support

State Farm; Wayne (PA); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Valuable career-building experience

Job summary

A leading insurance provider in Wayne, PA is seeking a Customer Relations Representative to enhance customer relationships and support insurance policies. The ideal candidate will have excellent communication skills and a strong customer service orientation. Responsibilities include addressing inquiries, managing policy changes, and providing expert guidance. This role offers growth potential and a positive working environment within a dedicated team.

Qualifications

• Strong communication skills are essential.
• Prior experience in customer service or insurance preferred.
• Ability to manage multiple tasks effectively.

Responsibilities

• Provide outstanding customer support by addressing inquiries.
• Assist clients with policy management and claims.
• Collaborate with team members to ensure optimal service.

Skills

Excellent verbal and written communication skills

Strong customer service orientation

Ability to multitask in a fast-paced environment

Attention to detail

Proficient computer skills

Experience in customer service or insurance

Job description

A leading insurance provider in Wayne, PA is seeking a Customer Relations Representative to enhance customer relationships and support insurance policies. The ideal candidate will have excellent communication skills and a strong customer service orientation. Responsibilities include addressing inquiries, managing policy changes, and providing expert guidance. This role offers growth potential and a positive working environment within a dedicated team.