Customer Relations Specialist - Insurance | Flexible Growth

Taylor Berumen; Tyler (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Taylor Berumen - State Farm Agent is seeking a Customer Relations Representative to join a small, community-minded team in Tyler, TX. You will provide exceptional service to clients, resolve inquiries, and coordinate with agency colleagues to ensure customer satisfaction and retention.

This role emphasizes relationship-building, meticulous record-keeping, and proactive support for clients in our local community. A flexible, performance-driven environment rewards initiative and growth.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Taylor Berumen - State Farm Agent is seeking a Customer Relations Representative to join a small, community-minded team in Tyler, TX. You will provide exceptional service to clients, resolve inquiries, and coordinate with agency colleagues to ensure customer satisfaction and retention.

This role emphasizes relationship-building, meticulous record-keeping, and proactive support for clients in our local community. A flexible, performance-driven environment rewards initiative and growth.