Insurance Account Associate - Flexible Schedule & Growth

Taylor Berumen; Tyler (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Taylor Berumen - State Farm Agent in Tyler, Texas, is looking for an Account Associate to enhance customer relations and support daily operations. You will manage customer accounts, assist with policy queries, and handle insurance claims.

Qualifications include strong organizational skills and excellent customer service experience, preferably in insurance. This role offers a competitive salary and opportunities for career advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2017, and currently lead a close-knit team of three. I've spent 13 years in the insurance industry, but my career actually began as a high school English teacher. After making the transition into insurance, I started as a State Farm team member where I worked for an agent for three years before moving to Tyler and opening an agency of my own. Outside of work, I'm blessed with my wonderful wife, Sarah, and our three children, Lela, Ben, and Miles. We love spending time together playing sports, enjoying games, and exploring local events and restaurants around Tyler.

Being involved in the Tyler community is something I'm incredibly passionate about. I currently serve as president of the Tyler Referral Network, where I enjoy connecting with and promoting local businesses and business owners. I've also volunteered with Meals on Wheels for the past eight years and am proud to support organizations like PAVE East Texas, Therapet, and Carter BloodCare. Giving back and building meaningful relationships throughout our community are important parts of who I am.

Our agency offers opportunities for raises, performance bonuses, enhanced commissions, and a flexible work environment that supports work-life balance. We believe in rewarding hard work, encouraging professional growth, and giving team members the independence and support they need to succeed.

We've built a collaborative, positive environment where honesty, integrity, and initiative are at the heart of everything we do. I value people who are self-motivated, take ownership of their responsibilities, and genuinely care about serving others. If you're looking for a close-knit team where you can grow professionally, make a difference in your community, and be part of an agency that values both independence and teamwork, we'd love to meet you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Taylor Berumen - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.