Customer Relations Specialist – Growth & Service (Flexible)

Jon Mock - State Farm Agent; Wheaton (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Job summary

Jon Mock - State Farm Agent in Wheaton, Illinois, is seeking a Customer Relations Representative to enhance client experiences and support community members. The ideal candidate will manage inquiries, resolve issues, and coordinate with team members, embodying exceptional customer-centric service.

We value strong communication and problem-solving skills, with internal growth opportunities for driven candidates. Join us to thrive in a fast-paced environment while helping clients meet their insurance needs.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Jon Mock - State Farm Agent in Wheaton, Illinois, is seeking a Customer Relations Representative to enhance client experiences and support community members. The ideal candidate will manage inquiries, resolve issues, and coordinate with team members, embodying exceptional customer-centric service.

We value strong communication and problem-solving skills, with internal growth opportunities for driven candidates. Join us to thrive in a fast-paced environment while helping clients meet their insurance needs.