Customer Relations Specialist — Flexible Schedule & Growth

Juliebass; Monona (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Juliebass in Monona, Wisconsin, is seeking a Customer Relations Representative to enhance exceptional customer experiences at our State Farm agency. Your attention to detail and customer service skills are key to generating positive relationships within the community.

In this role, you will manage inquiries, coordinate with team members, and support customer retention strategies, ensuring high satisfaction levels.

This position offers numerous benefits, including health insurance and opportunities for advancement.

Qualifications

• Communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calmness under stress

Job description

Juliebass in Monona, Wisconsin, is seeking a Customer Relations Representative to enhance exceptional customer experiences at our State Farm agency. Your attention to detail and customer service skills are key to generating positive relationships within the community.

In this role, you will manage inquiries, coordinate with team members, and support customer retention strategies, ensuring high satisfaction levels.

This position offers numerous benefits, including health insurance and opportunities for advancement.