Customer Relations Specialist — Flexible Schedule & Growth

Chad Radtke - State Farm Agent; Huntley (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

401(k)

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chad Radtke - State Farm Agent is looking for a Customer Relations Representative to enhance client experiences within our successful insurance agency located in Huntley, Illinois. This role emphasizes exceptional customer service skills, attention to detail, and a proactive approach to community needs.

The ideal candidate will handle inquiries, manage client records, and collaborate with internal departments to ensure satisfaction and retention. This is an opportunity for those looking to grow within a supportive team focused on customer care.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service preferred for the role.
• Ability to handle high-stress situations calmly is required.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

Chad Radtke - State Farm Agent is looking for a Customer Relations Representative to enhance client experiences within our successful insurance agency located in Huntley, Illinois. This role emphasizes exceptional customer service skills, attention to detail, and a proactive approach to community needs.

The ideal candidate will handle inquiries, manage client records, and collaborate with internal departments to ensure satisfaction and retention. This is an opportunity for those looking to grow within a supportive team focused on customer care.