Insurance Customer Service Rep: Growth, Perks, Impact

Mike Hillenga; Durham (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Mike Hillenga - State Farm Agent in Durham, NC is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional client experiences and support the growth of the agency. You will handle policy information and work on policy changes while assisting clients with inquiries.

You will resolve inquiries, coordinate with the team, and support the community with empathetic service to help grow your dream career within a trusted insurance agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

Mike Hillenga - State Farm Agent in Durham, NC is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional client experiences and support the growth of the agency. You will handle policy information and work on policy changes while assisting clients with inquiries.

You will resolve inquiries, coordinate with the team, and support the community with empathetic service to help grow your dream career within a trusted insurance agency.