Customer Relations Specialist – Flexible Hours & Growth

Brad Hornback - State Farm Agent; Gresham (OR); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

Paid time off

Flexible hours

Growth potential/Advancement

Job summary

Brad Hornback - State Farm Agent in Gresham, Oregon is seeking a Customer Relations Representative to join a local State Farm agent team. You will build relationships, deliver prompt service, and educate customers about insurance options.

We value interpersonal skills, teamwork, and a proactive mindset. This role offers flexible hours, growth potential, and benefits within a fun, energetic agency environment.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills and communication (written, verbal, listening).
• People-oriented, organized, self-motivated and proactive in solving problems.
• Able to learn computer functions and work in a team to serve customers.
• Pride in getting work done accurately and on time.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, coverages, changes, and billing.
• Educate customers about insurance options using a needs-based review process.
• Support local community events in the market with the agent.
• Maintain a strong work ethic and commitment to success.

Skills

Customer relationships

Interpersonal skills

Communication skills

Teamwork

Organizational skills

Self-motivation

Problem solving

Customer service

Learning computer functions

Timeliness accuracy

Job description

Brad Hornback - State Farm Agent in Gresham, Oregon is seeking a Customer Relations Representative to join a local State Farm agent team. You will build relationships, deliver prompt service, and educate customers about insurance options.

We value interpersonal skills, teamwork, and a proactive mindset. This role offers flexible hours, growth potential, and benefits within a fun, energetic agency environment.