Customer Relations Representative - State Farm Agent Team Member

Brad Hornback - State Farm Agent; Gresham (OR); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

Paid time off

Flexible hours

Growth potential/Advancement

Job summary

Brad Hornback - State Farm Agent in Gresham, Oregon is seeking a Customer Relations Representative to join a local State Farm agent team. You will build relationships, deliver prompt service, and educate customers about insurance options.

We value interpersonal skills, teamwork, and a proactive mindset. This role offers flexible hours, growth potential, and benefits within a fun, energetic agency environment.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills and communication (written, verbal, listening).
• People-oriented, organized, self-motivated and proactive in solving problems.
• Able to learn computer functions and work in a team to serve customers.
• Pride in getting work done accurately and on time.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, coverages, changes, and billing.
• Educate customers about insurance options using a needs-based review process.
• Support local community events in the market with the agent.
• Maintain a strong work ethic and commitment to success.

Skills

Customer relationships

Interpersonal skills

Communication skills

Teamwork

Organizational skills

Self-motivation

Problem solving

Customer service

Learning computer functions

Timeliness accuracy

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to identify and support local community events in our market.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $40,000 - $65,000

We're Hiring!

We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Brad Hornback - State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Brad Hornback - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Gresham, Oregon.
• Our office is open 9:00am - 5:00pm.
• We currently have 3 team members at our agency.
• Additional languages spoken: Spanish

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.