Customer Relations Specialist

compasshealthnetwork; Wentzville (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

compasshealthnetwork in Wentzville, Missouri is seeking a Customer Relations Specialist to be the welcoming face of their clinic. In this role, you will manage patient check-in and check-out, verify insurance information, and ensure efficient clinic operations.

The ideal candidate is friendly, organized, and enjoys making a difference in patient experiences from the very first interaction. You'll be an essential part of the integrated care team, working Monday to Friday, 9:30 AM to 6:00 PM.

Qualifications

• Friendly, organized professional thriving in a fast-paced environment.
• Experience in managing check-in/check-out for appointments.
• Ability to verify insurance and demographic information.

Responsibilities

• Greet patients and manage their check-in and check-out.
• Verify insurance details and collect co-pays.
• Support day-to-day clinic operations for efficiency.

Job description

Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller. Schedule: M-F 9:30a-6p

Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.

As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.

This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.