Customer Relations Specialist

compasshealthnetwork; Weldon Spring (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

compasshealthnetwork in Weldon Spring, Missouri is looking for a Customer Relations Specialist to greet patients and manage appointment processes. The role involves verifying insurance, collecting co-pays, and supporting clinic operations to enhance patient experience from their first visit.

This position offers a schedule of Monday to Thursday from 7:30 AM to 6:00 PM, providing a great opportunity for someone passionate about helping others and working collaboratively in a healthcare setting.

Qualifications

• Friendly, organized professional able to handle a fast-paced environment.
• Experience in customer service and client interaction is preferred.

Responsibilities

• Greet patients and manage check-in and check-out for appointments.
• Verify insurance and demographic information.
• Collect co-pays and support day-to-day clinic operations.

Skills

Friendly demeanor

Organizational skills

Ability to thrive in fast-paced environments

Job description

Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller. Schedule: Mon-Thurs 7:30a-6:00p (4 ten hour days)

Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.

As a CRS, you’ll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.

This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.