Client Experience Specialist

Traveling with Tasha; St. Louis (MO); Remote; USD 40,000 - 60,000; Full time

Job summary

Traveling with Tasha is seeking a Customer Relations Specialist to support clients in travel planning and booking services. In this fully remote position, you will assist clients in exploring travel options and coordinating reservations while ensuring a positive experience. Ideal candidates should be detail-oriented, self-motivated, and possess strong communication and organizational skills. The role involves handling inquiries, researching options, confirming bookings, and maintaining follow-ups with clients.

Qualifications

• Detail-oriented and self-motivated individual.
• Strong communication and organization skills.
• Comfortable using online systems and digital tools.

Responsibilities

• Respond to client inquiries and provide recommendations.
• Research travel options and coordinate reservations.
• Ensure accuracy in booking details and follow up with clients.

Skills

Strong communication skills

Organization

Time management

Detail-oriented

Self-motivated

Job description

About the job Client Support Specialist (Remote)

Overview

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.

This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.

Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.