Client Services Representative

Traveling with Tasha; City of Rochester (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Traveling with Tasha is seeking a Client Services Representative to support clients in travel planning and booking, with full remote work options. You will assist clients in exploring travel options, coordinate reservations, and ensure a smooth experience from inquiry to final booking.

The role emphasizes attention to detail, proactive communication, and the ability to manage multiple client plans in a flexible environment.

Qualifications

• Responds to client inquiries in a timely and professional manner.
• Researches travel options and compiles suitable recommendations.
• Co-ordinates and confirms reservations with accuracy.
• Maintains consistent follow-up communication throughout planning.
• Detail-oriented, self-motivated, and comfortable using online systems and digital tools.
• Strong communication, organization, and time management skills.

Responsibilities

• Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication.
• Assist throughout the planning process to ensure booking accuracy and smooth travel experiences.

Job description

About the job Client Services Representative

Overview

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.

This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.

Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.