Client Services Representative

Traveling with Tasha; Des Moines (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Traveling with Tasha is seeking a Customer Relations Specialist to assist clients with travel planning and bookings from a remote location. You will respond to inquiries, present recommendations, and coordinate reservations to create a smooth, positive experience from first contact through final booking.

The ideal candidate is detail-oriented, highly organized, and comfortable using online tools, with strong communication skills and the ability to manage multiple client files independently.

Responsibilities

• Respond to client inquiries
• Research travel options
• Coordinate and confirm reservations
• Maintain follow-up communication
• Ensure accuracy in booking details and provide planning support

Job description

About the job Client Services Representative

Overview

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.

This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.

Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.