Customer Relations & Solutions Specialist

Scott Cameron State Farm Agency; Ocala (FL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401K

Health benefits

Paid time off

Growth potential/Advancement

Job summary

Scott Cameron State Farm Agency in Ocala, FL is seeking a Customer Relations Representative to join our team. This full-time role focuses on delivering friendly, customer-centered service and helping clients understand insurance and financial product options.

As an Agent Team Member, you will establish relationships, educate customers, develop leads, schedule appointments, identify needs, and market the agency’s products and services.

Qualifications

• Excellent communication skills, both written and verbal.
• People-oriented, with strong interpersonal skills.
• Detail oriented with accuracy in tasks.
• Proactive in problem solving and follow-through.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Excellent communication

People-oriented

Detail oriented

Proactive problem solving

Team player

Computer literacy

Job description

Scott Cameron State Farm Agency in Ocala, FL is seeking a Customer Relations Representative to join our team. This full-time role focuses on delivering friendly, customer-centered service and helping clients understand insurance and financial product options.

As an Agent Team Member, you will establish relationships, educate customers, develop leads, schedule appointments, identify needs, and market the agency’s products and services.