Customer Relations Representative - State Farm Agent Team Member Woodburn - OR

Justin Stearns; Woodburn (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

401(k)

Bonus based on performance

Health insurance

Paid time off

Job summary

Justin Stearns in Woodburn, OR is seeking a Customer Relations Representative to build lasting customer relationships and educate clients on insurance options. This full-time role emphasizes needs-based reviews, proactive follow-up, and a team-oriented environment.

Offering a compensation package with license reimbursement, health insurance, a 401(k), and performance-based bonuses, the agency supports advancement and professional growth within a supportive community.

Qualifications

• Excellent communication skills, both verbal and written.
• People-oriented attitude with a passion for helping others.
• Detail-oriented, organized, and proactive in solving problems.
• Ability to quickly learn new computer functions and technology.
• Ability to work collaboratively in a team environment.
• Bilingual in Spanish is preferred but not required.

Responsibilities

• Build and maintain strong relationships with customers through follow-up and ongoing support.
• Educate customers about insurance options using a personalized, needs-based review approach.
• Identify customer needs, develop leads, schedule appointments, and market the right products and services to meet those needs.

Skills

Relationship building

Communication

Active listening

Team collaboration

Problem solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Woodburn - OR

• License Reimbursement
• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

About our Agency

With 17 years in business, our agency is proud to be a trusted part of the Woodburn community. Our dedicated team of 15 members works together to deliver exceptional service and support for our customers’ insurance needs.

We offer valuable employee perks, including a licensing bonus, PTO, 401K, health insurance, and monthly bonus opportunities. Our agency also prioritizes professional growth and development, making this a great place to build a rewarding career.

As a graduate of the University of Minnesota Moorhead with a BA in Finance and a veteran of the North Dakota Army National Guard, I bring a disciplined, service-oriented approach to our business. We are proud to give back to the community by supporting local schools, non-profit organizations, and events like the North Marion Half-Time Half-Court Shot since 2007. We’re also active members of the Woodburn Chamber of Commerce.

Our office culture is rooted in teamwork, growth, and a shared mission to educate and assist our customers with care and professionalism. We operate like a close-knit family, celebrating our successes and supporting each other as we work towards common goals. If you’re looking for a workplace where you can grow, make a difference, and be part of a supportive community, we’d love to have you join our team!

Key Responsibilities

• Build and maintain strong relationships with customers through follow-up and ongoing support.
• Educate customers about insurance options using a personalized, needs-based review approach.
• Identify customer needs, develop leads, schedule appointments, and market the right products and services to meet those needs.

What We’re Looking For

• A genuine interest in marketing products and services tailored to customer needs.
• Strong communication skills—both verbal and written—with an ability to actively listen and build rapport.
• A people-oriented attitude with a passion for helping others.
• Detail-oriented, organized, and proactive in solving problems.
• Ability to quickly learn new computer functions and technology.
• Ability to work collaboratively in a team environment.
• Bilingual in Spanish is preferred but not required.

Why Join Us?

Please note This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents are required to complete applicable licensing and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.