Customer Relations Representative - State Farm Agent Team Member Daly City - CA

Insuredbyalan; Daly City (CA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent Alan Naguit is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of a local agency in Daly City, CA. You will handle inquiries, maintain records, and collaborate with team members to assist community members.

The role offers full-time hours, a structured bonus program, and opportunities for advancement; prior customer service experience is valued, with a focus on client satisfaction and calm handling of high-stress

Qualifications

• Experience in customer service preferred.
• Ability to communicate clearly and resolve issues effectively.
• Capable of maintaining accurate client records and handling inquiries.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem solving

Customer service

Sales mindset

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Daly City - CA

Replies within 24 hours

• Bonus based on performance


• Opportunity for advancement


• Paid time off

ABOUT OUR AGENCY

I began my career with State Farm right out of college as a team member in 2009. After working hard, learning the business, and proving myself, I earned the opportunity to open my own agency in 2013. I became an agent because I truly believe in State Farm’s mission — to be there for people on their worst day and help them protect and pursue their dreams.

Community involvement is important to me, and my team and I donate both time and resources to support local education. Inside the office, we’re committed to creating an environment where people can learn, grow, and build a profitable career. We also celebrate team achievements through a structured bonus program, recognizing the hard work and dedication that drives our success.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Alan Naguit - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.


• Maintain client records and update information as needed.


• Assist with customer retention strategies.


• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Strong communication and problem-solving skills.


• Experience in customer service preferred.


• Ability to handle high-stress situations calmly.

Compensation $50,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.