Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Daly City (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Alan Naguit - State Farm Agent in Daly City seeks a Customer Service Representative to deliver outstanding service and support for policyholders. You will handle inquiries, update policies, process claims, and maintain meticulous records while collaborating with team members to meet community needs.

The office emphasizes a responsive, team-driven environment with opportunities for advancement and a competitive salary.

Qualifications

• Clear communication and strong interpersonal skills required.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Job description

About Our Agency

I began my career with State Farm right out of college as a team member in 2009. After working hard, learning the business, and proving myself, I earned the opportunity to open my own agency in 2013. I became an agent because I truly believe in State Farm’s mission — to be there for people on their worst day and help them protect and pursue their dreams.

Responsive recruiter

Replies within 24 hours

Benefits

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

About Our Agency

I began my career with State Farm right out of college as a team member in 2009. After working hard, learning the business, and proving myself, I earned the opportunity to open my own agency in 2013. I became an agent because I truly believe in State Farm’s mission — to be there for people on their worst day and help them protect and pursue their dreams. Community involvement is important to me, and my team and I donate both time and resources to support local education. Inside the office, we’re committed to creating an environment where people can learn, grow, and build a profitable career. We also celebrate team achievements through a structured bonus program, recognizing the hard work and dedication that drives our success.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Alan Naguit - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

Compensation: $40,000.00 - $48,000.00 per year

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to make an impact, see immediate success, we could be the place for you! Come work with an energetic, fun team at Alan Naguit - State Farm Agent!

About Our Agency

• Our office is located in Daly City.


• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.


• Additional languages spoken: Spanish and Tagalog

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.