Customer Relations Representative - State Farm Agent Team Member Covington Township, PA

Jeff Ryan Insurance; Pennsylvania; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Hourly pay

Profit sharing

PTO (vacation and personal/sick days)

Growth potential

Job summary

Jeff Ryan Insurance is seeking a Customer Relations Representative to join a State Farm independent contractor team in Covington Township, PA. The role focuses on building relationships with customers, delivering prompt service, and educating clients on insurance options.

The position emphasizes a customer-centric approach, strong communication, and the ability to meet marketing goals while supporting the agency’s growth. Training and licensing requirements apply to become an agent team member.

Qualifications

• Sales experience preferred.
• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• People-oriented.
• Organizational skills.
• Self-motivated.
• Detail oriented.
• Dedicated to customer service.
• Achieve mutually agreed upon marketing goals.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Sales experience

Customer service mindset

Interpersonal skills

Self-motivated

Organizational skills

Detail oriented

People-oriented

Marketing interest

Dedicated to customer service

Achieve marketing goals

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Covington Township, PA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Achieve mutually agreed upon marketing goals

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.