Customer Relations Representative - State Farm Agent Team Member

Scottmarxer; Village of Wappingers Falls (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA w/match

Hiring bonus

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

A reputable insurance agency in Wappingers Falls, NY is seeking a Customer Relations Representative. This role focuses on delivering exceptional customer service and strengthening community relations. The ideal candidate will possess strong communication and problem-solving skills, with a passion for helping others. The position offers a competitive salary, flexible schedule, and various benefits including health insurance and bonuses.

Qualifications

• Experience in customer service preferred.
• Demonstrated problem-solving skills.
• Excellent communication skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Ability to handle high-stress situations

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Wappingers Falls, NY

• Simple IRA w/match
• Hiring bonus
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Our agency is all about fostering a sense of community, both in and outside the office. We host quarterly team outings like minor league baseball games, bowling, axe throwing, and team dinners. We celebrate team members with birthday lunches and holiday traditions, including Secret Santa, PJ Day, and Ugly Sweater Day. Fridays are casual dress days, and we love giving back to the community by participating in local events like the Dutchess County Fair. We also believe in recognizing excellence, offering monthly awards for high performers to show appreciation for their hard work.

Our benefits include a 50% health insurance contribution, a SIMPLE IRA with a 3% match that’s fully vested from day one, six paid holidays, and 10 PTO days per year. If you’re looking for a fun, collaborative, and supportive environment, we’d love to have you on the team!

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Scott Marxer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Customer Relations Representative - State Farm Agent Team Member

Full Time in Wappingers Falls, NY

Responsive recruiter

Benefits

• Simple IRA w/match
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency is all about fostering a sense of community, both in and outside the office. We host quarterly team outings like minor league baseball games, bowling, axe throwing, and team dinners. We celebrate team members with birthday lunches and holiday traditions, including Secret Santa, PJ Day, and Ugly Sweater Day. Fridays are casual dress days, and we love giving back to the community by participating in local events like the Dutchess County Fair. We also believe in recognizing excellence, offering monthly awards for high performers to show appreciation for their hard work. Our benefits include a 50% health insurance contribution, a SIMPLE IRA with a 3% match that’s fully vested from day one, six paid holidays, and 10 PTO days per year. If you’re looking for a fun, collaborative, and supportive environment, we’d love to have you on the team!

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Scott Marxer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
>Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensación $50,000.00 - $75,000.00 per year Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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